Blog Posts

CAI Offers State Odyssey Import to the Financial Program

We are pleased to offer a new import to the CAI Financial Program from the State Odyssey Case Management System. Beginning with the new fiscal year, Counties will have the option of importing Payments and Auditor's Certificates directly into the Clerk's Financial program with the click of a button.  From the Financial Main Menu, you will have access to two new import buttons...Payments for claims processing and AC's. After import you can print a Proof Report to verify the amounts.  Owyhee County has been testing the Odyssey import successfully for some time now.

CAI’s Spring Training Returns in 2018

Under Clarissa Parker’s direction, CAI reinstated our long standing tradition of Spring Training classes.  With the rise of web documentation, online Help and ‘Go to Meetings,’ the regional training had fallen by the wayside.  As Manager of the Service Department, Clarissa felt it was time to get back to our roots, and gather software users together for collaboration and training.


Basic Responsibilities to Secure Email as an Individual User

Your I.T. Department or Service Provider should have numerous safeguards in place to keep the Company's Network less vulnerable to intrusion.  As an individual user, you also have a responsibility to follow best practices when using email and the internet.  Below are three basic procedures to follow in order to help secure your individual email account:


VIRUSES? - HELP US HELP YOU! _________________________________________________________________________________________

*** I M P O R T A N T   I N F O R M A T I O N***

In order to assist the customers and users of CAI software and network services, we have compiled this informational document to help you better understand some of the threats against PC and networks and some of the ramifications.  With one new Web page infected every 4.5 seconds, the Web is now the number one attack for cybercriminals.


Some Definitions:

In the Community

CAI Fully Certified for PERSI's new IRIS Transmittal Program

Computer Arts Software is now 100% certified to function wth the new PERSI pension administration system changes.  Jim Pope, CAI's County Apps Developer, has been working for nearly a year to bring our Payroll Program in compliance with the new specifications and transmittal requirements dictated by the Public Employee Retirement System of Idaho.  CAI has completed it's development and testing phase well in advance of the March 31st, 2014 deadline set by PERSI.  Our Service Reps will be visting each County in the near future to implement and train on

WELCOME BACK - Adams County Sheriff, Idaho

After a brief hiatus, Sheriff Ryan Zollman, and his staff have chosen to begin using CAI Emergency Services software in all divisions. We are glad to have Adams County Sheriff's office back on board, and we look forward to a solid partnership!

Public Safety Software Training - Crime Reporting

Regional Crime Reporting Training:

Central Treasure Valley Customers - Garden City PD Training Room on September 18th, 2013

Eastern Idaho Customers @ Bingham County Sheriff’s Office Training Room on October 8th, 2013

Northern Idaho – Individual Visits September 30th through October 4th, 2013

Customer Recognizes Eastern Idaho Manager's Committment

The following email, dated August 16th, 2013 was reprinted with permission by Sherry Lufkin, Jefferson County, GIS.  Thanks to Sherry for taking time to acknowledge the extra efforts put forth by Garn Herrick, our Network Manager and Software Service Rep working from the Idaho Falls office.

North Idaho Network Team Provides Excellent Customer Service

Reprinted with permission from Marie Scott, Clerk, Bonner County Idaho . . .


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