North Idaho Network Team Provides Excellent Customer Service

Reprinted with permission from Marie Scott, Clerk, Bonner County Idaho . . .


"I want to give Kudos to both Steve and to Leonard.  Today is Saturday and I’m in working trying to tie up loose ends before I officially leave office.  When I arrived I discovered that our email server was down.  Both Steve and Leonard took this problem under their belt and collectively they worked to bring the system back on line.  It’s this type of service from the CAI staff  that I have come to know, expect and more importantly, to appreciate.  Yes, I know that’s their job – but they do it so well – always.    I just wanted to pass that along to you.


Also, unbeknown to me at the time, Steve and his wife had just become parents the night before.  He still answered the phone and helped me! "